A tutorial on zipcars is designed to help you get started with the service. Learn how to reserve a vehicle, pay for fuel, return it and get a refund. If you have any questions, you will also find out about insurance requirements and how to return the car.
How to reserve a vehicle
To reserve a Zipcar, log in to Zipcar. Next, choose the pickup or drop-off location. You can also select a day and time. Before you reserve the car, make sure you check its limit. If you have chosen the wrong time or location, you can always change the details later. After you have confirmed your reservation, tap on the "confirm" button.
Zipcar's booking process is quicker than traditional rental companies. Zipcar is easy to use. You can find the car you want and then choose a pickup time and return time. You don't have to complete lengthy forms or read through the fine print. The Zipcar hotline can be used to extend your reservation. When you do so, make sure to follow the Fee Policy to avoid additional charges.
How do you pay for gas?
Zipcar's gas card functions exactly like a regular credit card or debit card. After inserting the card, follow the prompts on screen to complete your transaction. Remember to fill your Zipcar with the correct amount of gas. The more expensive the vehicle is, the greater the premium it will need. To claim reimbursement, keep the receipt once you are finished.
Zipcar gas card users must have a debit or credit card of at least $50 to be able to use the card. Some stations will not accept Zipcar cards unless they are redeemed at the pump. Before you pay for gas, make sure that your zip code is entered.
How do I return a car?
When returning your Zipcar rental car, it is important that you know how to do it safely. The first thing you need to do is make sure the key is returned to the glove box. To do this, insert the bullet-shaped fob into its slot. Once the key is in, a small green LED will light up. This means that the rental has ended. Next, you need to perform a final check to make sure your belongings are still in the vehicle. Make sure you are careful because some vehicles don’t automatically turn on when the ignition switch is turned off.
After you use the Zipcar, lock the doors. Do not leave the Zipcar unattended. If you leave the car unattended, you may be charged a late charge. This fee may be up to 50 dollars.
How do I get a refund
Zipcar customer support can help you request a full refund if there is a problem with your reservation. Please make sure to submit your request within 30 business days of your original booking. To verify your details, attach a copy of your receipt.
You can cancel a Zipcar membership easily. You must log in to your account, supply your driver's license, and wait for the cancellation to be processed. If you cancel within 30 days, you may be eligible for a full or partial refund. However, if you cancel after that time, you will have no right to a refund.