Hertz's daily one-way intercity rate is $75 This fee is applicable to all one-way rentals. The fee is non-refundable if you are flexible with the dates and locations you choose to rent a car. Hertz will automatically adjust your daily rate for late returns. Even if you are returning a vehicle a day early, you should check with the rental agency first to make sure you have a car that meets the daily rate.
Locations
Hertz does NOT charge a drop off fee. However, they will charge mileage. This information will be provided on your online booking. Thrifty will also charge a drop off fee. This is due when you return your rental car to a different location. Hertz has a variety of locations that are within walking distance to the airport and nearby neighborhoods, which makes it a competitive rental car company. The company also has thousands of neighborhood locations nationwide.
Time of year
Hertz is a popular car rental company. It does not charge a dropoff fee. However, Hertz does charge a mileage fees for all one-way rentals. These are also displayed in the booking process as intercity fees. Thrifty however charges a dropoff fee for all oneway rentals. Different rental companies may charge different rates depending on where the car is being rented.
Stanley's claim against Hertz
Mark Stanley is an entrepreneur who advises corporations on customer service. Hertz's case against Stanley demonstrates the dangers of bad customer service. Stanley had rented an automobile from Hertz by Delta Air Lines for a trip to Hawaii. Stanley scheduled the car's return at 8 p.m., July 13. However, he did not receive an e-mail confirmation before he left. He also did not receive a response to his email, even after asking. Hertz did not reply to Stanley's e-mail requesting a response.
Hertz offers comprehensive insurance coverage, which includes Personal Accident Insurance and Personal Effects Insurance. These insurance packages do not cover the drop off fee separately and are included in the cost of the car rental. Both policies provide coverage for accidental death and medical expenses, which can prove to be a problem when renting a car. Customers who need additional protection may also want Personal Accident Insurance. This covers passengers riding in the car. The Los Angeles Times' David Lazarus chronicled one such Hertz car rental gone wrong in Hawaii.