A tutorial about zipcars aims to get you started with the service. Learn how to reserve a vehicle, pay for fuel, return it and get a refund. Learn about the types of insurance required, how to return your car if there is a problem and how you can get a refund.
How to reserve a vehicle
To reserve a Zipcar, log in to Zipcar. Select the pickup and dropoff locations. You can also choose the day and time. Before you reserve your car, check the car's maximum weight. You can always amend the details later, if you've chosen an incorrect time or location. You can then confirm your reservation by clicking on the "confirm booking” button.
Zipcar's reservation process is faster than traditional rental agencies. Only a few simple taps are required to locate a vehicle and choose a pickup/return time. You don't have to complete lengthy forms or read through the fine print. The Zipcar hotline can be used to extend your reservation. To avoid any additional fees, please refer to the Fee Policy.
How to pay for gasoline
Zipcar's gas card functions exactly like a regular credit card or debit card. After inserting the card, follow the prompts on screen to complete your transaction. Make sure you put enough gas in your Zipcar. A premium vehicle will require more fuel. Keep the receipt until you're done.
You must have a minimum of $50 in credit or debit cards to use your Zipcar gas card. Some stations will not accept Zipcar cards unless they are redeemed at the pump. Before paying for gas you will need to input your zip code.
How do I return a car?
When returning your Zipcar rental car, it is important that you know how to do it safely. It is important to return the key to its holder in the glovebox. You can do this by inserting the bullet-shaped keyfob into the slot. After the key has been inserted, a small LED light of green will flash. This signifies that the rental ends. Next, you need to perform a final check to make sure your belongings are still in the vehicle. Be careful when you do this, as some vehicles don't turn off automatically when the ignition is turned off.
After using the Zipcar, it is important to lock it. You don't want the car to be unlocked or charged for extra time. A late fee will be added if the car isn't returned in time. This fee may be up to 50 dollars.
How to get a refund
Zipcar customer services can be contacted if there are any issues with your booking. They will issue a refund. You must make your request within 30 calendar days of the original booking date. Attach a photograph of your receipt to verify the details.
You can cancel your Zipcar membership in a few easy steps. You need to log into your account, provide your driver's permit, and wait for the cancellation processing to occur. Cancellations made within 30 days may be eligible for partial or full refunds. If you cancel after this time, however, you won't be eligible for a refund.